Life Stone Counseling Centers

📚2026 ANNUAL STAFF TRAINING

4. EMERGENCY PREPAREDNESS

In case of an emergency, all Life Stone staff are responsible for the aid and safety of clients until emergency vehicles and personnel arrive at the location. All clients should remain in the presence of staff who are oriented to the locations’ emergency exits and trained to assist clients in emergency situations.

Emergency Text Thread: All staff must participate in the GroupMe Emergency Thread. We encourage staff to save this app in order to use these emergency codes quickly if necessary. You may manually add yourself to this GroupMe thread, by clicking the button below.

⚠️ JOIN EMERGENCY GROUPME THREAD

Emergency Transportation: Clients generally have their own vehicles at Life Stone, but staff will work to refer resources to those clients who do not have a vehicle. Staff do not provide rides to clients.

EMERGENCY CODES & PROTOCOLS

CODE PURPLE: Active Suicidality | Used if a client is an imminent threat to themselves and cannot be left alone. Response Includes:

(1) Support staff responding to client location to inquire about best support measures from the clinician (for virtual clients, (support staff will text clinician or will join telehealth session),
(2) support staff calling EMS for transportation of the client to the hospital and
(3) support staff notifying clients’ ‘Emergency Contact’ of the situation.

CODE ORANGE: Active Shooter | Used at any suspicion of or imminent threat of an active shooter.

Response Includes:

(1) Run, Hide, Fight Response. Run if safe to do so, hide and barricade if you are not able to escape the area safely, and Fight the shooter if you are unable to run or hide safely.
(2) Contact 9-1-1 (never assume someone else has)
(3) If safe to do so, message staff via GroupMe ‘Emergency Text Thread’ of code location and situation.

CODE RED: Emergency Evacuation | Used for any emergency requiring evacuation (i.e. earthquake, fire, gas leak, etc.) Response Includes:

(1) Assist clients and staff in exiting to the designated areas, if safe, otherwise, use best judgment and adjust.

Designated Midvale Evac Location: 623 building or parking lot (north of the building)
Designated American Fork Evac Location: Parking lot of neighboring restaurant (north of building)
Designated West Jordan Evac Location: Edge of parking lot in front of the facility (north of the building)

(2) If safe to do so, text staff via ‘Emergency Text Thread’ of code location and situation.
(3) Fire drills are not applicable to the Life Stone program. All staff members are required to call 911 and report any fires. Life Stone also has portable fire extinguishers readily accessible: In Midvale, these are found in the lobby and in the therapist lounge near the back door. In American fork, it is found in the hallway outside the restroom. In West Jordan, these are found near the south (back exit) as well as next to the drinking fountains in the front lobby.

CODE GREEN: Escalated Client | To be used with any unruly client who poses any threat of safety. Response Includes:

(1) Attempt de escalation skills and enact Run, Hide, Fight response if necessary,
(2) Call 9-1-1 (Do not assume someone else has) and
(3) if safe to do so, message staff via GroupMe ‘Emergency Text Thread’ of code location and situation.

CODE BLUE: Medical Emergency | To be used in any medical emergency or threat thereof. Response Includes:

(1) Immediately solicit help from support staff and call 9-1-1 (don’t assume someone else has)
(2) Support staff are trained in CPR and will be able to follow EMS instructions
(3) If safe to do so, text staff via ‘Emergency Text Thread’ of code location and situation

Code Accessibility: Codes are placed on the back of staff badges to assist (right image below) and an helpful infographic for responses to each code (left image below) are placed in each front desk and workspace.

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